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Client services · Video marketing

Video Marketing for Small Businesses in 2027: What a Monthly Short-Form Retainer Actually Includes

A monthly short-form retainer buys a standing production slot — research, scripting, production, captions, your review, and posting, repeated every month — so your business shows up steadily instead of in one-off bursts. What it should never buy is a promise of views or sales; no honest studio can guarantee either. This guide breaks down what the monthly work actually consists of, how to choose between a one-off package and a retainer, and what it costs at GoChiHQ, with our published tiers as the worked example.

What the monthly work actually consists of

A retainer is not "some videos". It's the same production pipeline a media channel runs on itself, pointed at your business. At GoChiHQ, every engagement runs through four standing steps:

  • Consultation first. A short call or email exchange about your business, your customers, and what "working" looks like for you — before anything is produced.
  • The full studio produces. Research, scripting, production, finishing and captions — the same studio that posts GoChiHQ's own channels daily.
  • You review, then it posts. You see everything before it goes live, and posting follows a steady daily discipline rather than a monthly dump.
  • Honest reporting. What the content did, stated plainly — not a highlight reel.

That's the real product a retainer sells: a content operation your business doesn't have to hire, train or manage.

One-off package or monthly retainer — how to choose

Choose on where your business is, not on which tier sounds bigger:

  • Starting or relaunching? A one-off entry package (our Launch Pack) proves the fit and gives you a first library of content to judge the studio by.
  • Need to stay visible? A mid retainer (our Growth Retainer) is the anchor for most businesses: a steady stream of Shorts that keeps you in front of customers month after month.
  • Ready to be seen everywhere? A top tier (our Brand Partner) adds higher volume plus brand support for businesses treating content as a main channel, not a side task.

The wrong question is "how many videos can I get for the least money?" The right one is "what posting rhythm will my customers actually notice — and who is running it every week?"

What it costs — GoChiHQ's published tiers

Our prices are published and fixed: Launch Pack $400 one-off (entry content package for a business starting or relaunching its short-form presence), Growth Retainer $500/month (the anchor recurring package — a steady stream of Shorts), and Brand Partner $900/month (higher-volume content plus brand support). Prices are before tax; applicable tax is calculated at checkout, and Stripe emails your receipt automatically.

Terms are stated before you pay: every booking is an advance booking, and 25% of the price is a non-refundable advance-booking portion that reserves your production slot; the remaining 75% is refundable before work begins (unused portion after). Monthly tiers can be cancelled any time to stop the next renewal. Full wording lives on the Services page and the Refunds & cancellations page.

What a retainer should never promise

Guaranteed views, guaranteed followers, guaranteed sales — if a studio offers any of these, it's selling you the guarantee, not the work. Platforms decide distribution; audiences decide purchases. What a studio can guarantee is the part it controls: professional production, steady discipline, your approval before anything posts, and straight reporting afterwards. Judge any retainer — ours included — on those four.

Questions

Video retainer FAQ

How is a retainer different from buying single videos?

A single package buys one batch of content. A retainer buys a standing production slot: the studio keeps researching, scripting, producing and posting for your business every month, so your presence compounds instead of stopping and restarting. Businesses that post steadily are the ones customers recognise.

What does it cost at GoChiHQ?

The published tiers are Launch Pack $400 one-off, Growth Retainer $500/month and Brand Partner $900/month, plus applicable tax at checkout. Every booking is an advance booking: 25% of the price is a non-refundable advance-booking portion that reserves your production slot, stated before you pay. The full breakdown is on the Services page.

Do you work with businesses outside Canada?

Yes — businesses anywhere in the world. We're based in Kitchener, Ontario, and every service is produced and delivered digitally and remotely, so your location never limits the work.

Do you guarantee views or sales?

No — and be wary of anyone who does. We guarantee professional production, a steady posting discipline, that you see everything before it goes live, and honest reporting on what the content does.

Can I cancel a monthly tier?

Yes. Monthly tiers can be cancelled any time to stop the next renewal. Bookings are cancellable under the 25/75 rule — the 25% advance-booking portion is non-refundable, and the remaining 75% comes back in full if you cancel before work begins, or as its unused portion once work is underway. The full policy is on the Refunds & cancellations page.

See the packages this guide prices out

Launch Pack $400 one-off · Growth Retainer $500/month · Brand Partner $900/month — live card checkout by Stripe, or book a free consultation first at hello@gochihq.com.

More guides: the 2027 Guides index. Something unclear? Email hello@gochihq.com — a human replies.